Refund policy

At Mrs Creations, we strive to deliver premium quality products and a smooth shopping experience. Please read our return and exchange policy carefully before placing an order.

Eligibility for Return/Exchange

We accept returns or exchanges only if:

The product received is damaged, defective, or incorrect

An unboxing video is available as proof

The request is raised within 48 hours of delivery

Non-Returnable Items

The following items are not eligible for return or refund:

Products purchased during sale or special offers

Minor color variation due to lighting or screen resolution

Products without original packaging or tags

Exchange Policy

Exchange is available subject to stock availability

Customers must share order details and issue images/videos on WhatsApp or Email

Exchange processing may take 5–7 business days

Refund Policy

Refunds are applicable only for damaged or unavailable products

Approved refunds will be processed to the original payment method within 5–10 business days

Shipping charges are non-refundable*

Cancellation Policy

Once shipped, orders cannot be cancelled

For any return, exchange, or refund queries:

Brand: Mrs Creations
Email: mrs.creations14@gmail.com
Instagram: @mrscreationsofficial